DS6.3:

DS 6.3 Cost Modeling and Charging

Control Objective:

Based on the service definition, define a cost model that includes direct, indirect and overhead costs of services and supports the calculation of chargeback rates per service. The cost model should be in line with the enterprise’s cost accounting procedures. The IT cost model should ensure that the charging for services is identifiable, measurable and predictable by users to encourage proper use of resources. User management should be able to verify actual usage and charging of services.

Applicability:

Sarbanes-Oxley

HIPAA

GLBA

PCI

FISMA

NIST SP 800-66

Ditscap

Control Exception

User Defined

Risk Association Control Activities:

Implementation Guide:

Process Narrative
Insert a description of the process narration that is applicable to the existing control statement this narrative refers to.

Process Illustration
Insert a process diagram, flowchart or other visual representation here to illustrate the process narrative.

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Control Commentary
Insert a description of the control that is applicable to the existing control statement this commentary refers to.

Control Exception Commentary
Insert a description of the control exception that is applicable to the existing control statement this commentary refers to.

Evidence Archive Location
Insert Evidence Description Here.

Control Status and Auditors Commentary
Describe the condition of the applicable control and its effectiveness. Set the color icon to a redlock.jpg, yellowlock.jpg or greenlock.jpg.

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Remediation Plan
Insert remediation plan, applicability, or any information that indicates what needs to be done.

Supplemental Information:
ITIL Service Delivery
ITIL Financial Management for IT Services
ITIL 5.4 Developing the charging system