DS4.6:

Control Objective:

Ensure that all concerned parties receive regular training sessions regarding the procedures and their roles and responsibilities in case of an incident or disaster. Verify and enhance training according to the results of the contingency tests.

Applicability:

Sarbanes-Oxley

HIPAA

GLBA

PCI

FISMA

NIST SP 800-66

Ditscap

Control Exception

User Defined

Risk Association Control Activities:

1. Risk: Operational failures may not be identified and resolved in an appropriate, timely manger

a. SOX.2.4.1: There should be appropriate procedures to ensure that operational failures (e.g., disk drive problems, program amends, and other emergencies) are identified, resolved in a timely manner, and, where appropriate, approved retrospectively.

Process Narrative

Insert a description of the process narration that is applicable to the existing control statement this narrative refers to.

Process Illustration

Insert a process diagram, flowchart or other visual representation here to illustrate the process narrative.

File:Someimage.jpg

Control Commentary

Insert a description of the control that is applicable to the existing control statement this commentary refers to.

Control Exception Commentary

Insert a description of the control exception that is applicable to the existing control statement this commentary refers to.

Evidence Archive Location

Insert Evidence Description Here.

Control Status and Auditors Commentary

Describe the condition of the applicable control and its effectiveness. Set the color icon to a redlock.jpg, yellowlock.jpg or greenlock.jpg.

File:Redlock.jpg

Remediation Plan

Insert remediation plan, applicability, or any information that indicates what needs to be done.

Supplemental Information:

ITIL Service Delivery
ITIL IT Service Continuity Management
ITIL 7.3.3 Stage 3 – Implementation

ISO 11.1 Aspects of [Business_Continuity_Management: | business continuity management].