SOX.2.7.6:

2. Risk: Problems and/or incidents are not properly responded to, recorded, resolved or investigated for proper resolution and could significantly impact financial reporting. .

a. SOX.2.7.6 IT management has defined and implemented a problem management system such that data integrity and access control issues are recorded, analyzed, resolved in a timely manner and reported to management. .

Testing Procedures

1. Determine if a problem management system exists and how it is being used. Review how management has documented how the system is to be used.

2. Review a sample of problem or incident reports, to consider if the issues were addressed (recorded, analyzed and resolved) in a timely manner.

Testing Frequency

Annually

Evidence Archive Location

Insert hyperlink or location of evidence archive.

Control Stewards Process Narrative

Provide control steward commentary indicating the formal methodology in place.

Control Steward – Jane Manager

Process Illustration

Replace this test by inserting a process diagram, flowchart or other visual representation to illustrate the process narrative as necessary. Include a brief description of the process illustration.

Control Status and Auditors Commentary

The control is effective.

File:Greenlock.jpg

Status is acceptable.

Control Exception Commentary

Status is acceptable.

Remediation Plan

Remediation is not required at this time.