DS2.2:
DS 2.2 Supplier Relationship Management
Control Objective:
Formalize the supplier relationship management process for each supplier. The relationship owners must liaise on customer and supplier issues and ensure the quality of the relationship based on trust and transparency (e.g., through service level agreements).
Applicability:
- Sarbanes-Oxley
- HIPAA
- GLBA
- PCI
- FISMA
- NIST SP 800-66
- Ditscap
- Control Exception
- User Defined
Risk Association Control Activities:
- 1. Risk: Third party service providers may not meet business, compliance and regulatory needs of the business inducing risk.
- a. SOX.1.5 A designated individual is responsible for regular monitoring and reporting on the achievement of the third-party service-level performance criteria.
- a. SOX.1.5 A designated individual is responsible for regular monitoring and reporting on the achievement of the third-party service-level performance criteria.
- 1. Risk: Third party service providers may not meet business, compliance and regulatory needs of the business inducing risk.
Implementation Guide:
Process Narrative
Insert a description of the process narration that is applicable to the existing control statement this narrative refers to.
Process Illustration
Insert a process diagram, flowchart or other visual representation here to illustrate the process narrative.
File:Someimage.jpg
Control Commentary
Insert a description of the control that is applicable to the existing control statement this commentary refers to.
Control Exception Commentary
Insert a description of the control exception that is applicable to the existing control statement this commentary refers to.
Evidence Archive Location
Insert Evidence Description Here.
Control Status and Auditors Commentary
Describe the condition of the applicable control and its effectiveness. Set the color icon to a redlock.jpg, yellowlock.jpg or greenlock.jpg.
File:Redlock.jpg
Remediation Plan
Insert remediation plan, applicability, or any information that indicates what needs to be done.
Supplemental Information:
ITIL The Business Perspective, Supplier Relationship Management
ITIL 7.2 Characterizing relationships
ISO 4.2 Security of third-party access
Implementation guidance
Insert guidance in this section if it helps to elaborate upon the subject matter. Examples of evidence that would help guide the end user is desirable.
