SOX.5.1.13:: Difference between revisions
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::'''4. Risk: Poorly serviced systems do not deliver as required and financial information may not be processed as intended. ''' | ::'''4. Risk: Poorly serviced systems do not deliver as required and financial information may not be processed as intended. ''' | ||
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'''Testing Procedures''' | '''Testing Procedures''' | ||
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::'''4. Risk: Poorly serviced systems do not deliver as required and financial information may not | ::'''4. Risk: Poorly serviced systems do not deliver as required and financial information may not be processed as intended. ''' | ||
be processed as intended. ''' | :::a. SOX.1.22: Service levels are defined and managed to support financial reporting system requirements. | ||
:::a. SOX.1.22: Service levels are defined and managed to support financial reporting system | |||
requirements. | |||
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Latest revision as of 15:27, 25 June 2006
- 4. Risk: Poorly serviced systems do not deliver as required and financial information may not be processed as intended.
- a. SOX.1.22: Service levels are defined and managed to support financial reporting system requirements.
Testing Procedures
- 4. Risk: Poorly serviced systems do not deliver as required and financial information may not be processed as intended.
- a. SOX.1.22: Service levels are defined and managed to support financial reporting system requirements.
Testing Procedures
1. Obtain service-level performance reports and confirm that they include key performance indicators.
2. Review the performance results, identify performance issues and assess how service-level managers are addressing these issues.
Testing Frequency
Annually
Evidence Archive Location
Insert hyperlink or location of evidence archive.
Control Stewards Process Narrative
Provide control steward commentary indicating the formal methodology in place.
Control Steward – Jane Manager
Process Illustration
Replace this test by inserting a process diagram, flowchart or other visual representation to illustrate the process narrative as necessary. Include a brief description of the process illustration.
Control Status and Auditors Commentary
The control is effective.
File:Greenlock.jpg
Status is acceptable.
Control Exception Commentary
Status is acceptable.
Remediation Plan
Remediation is not required at this time.
Testing Frequency
Annually
Evidence Archive Location
Insert hyperlink or location of evidence archive.
Control Stewards Process Narrative
Provide control steward commentary indicating the formal methodology in place.
Control Steward – Jane Manager
Process Illustration
Replace this test by inserting a process diagram, flowchart or other visual representation to illustrate the process narrative as necessary. Include a brief description of the process illustration.
Control Status and Auditors Commentary
The control is effective.
File:Greenlock.jpg
Status is acceptable.
Control Exception Commentary
Status is acceptable.
Remediation Plan
Remediation is not required at this time.